Shipping

We can ship to the following states:

California, Colorado, District of Columbia, *Florida, Georgia, Hawaii, Idaho, Illinois, Iowa, Kansas, Maryland, Michigan, Minnesota, Missouri, Nebraska, Nevada, *New Hampshire, New Mexico, New York, North Carolina, North Dakota, Ohio, Oregon, Tennessee, Texas, Virginia, Washington, *West Virginia, Wisconsin, Wyoming

* these states have dry counties

 

The following sates have monthly shipping limits: 

District of Columbia, Idaho, Missouri, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Oregon, South Carolina, Texas, Virginia, West Virginia

Please contact us for any questions regarding these limitations.

Returns & Cancellations

We will replace or provide a refund to you for any bottle of wine that is damaged or defective (as reasonably determined by us) or that was incorrectly sent to you. We ask the customer return the damaged or defective bottle of wine for refund or replacement. Please note that we are unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Once the wine is received we will refund your credit card account for the cost of the wine, including shipping and handling charges. Please contact the tasting room at (707-433-6993 and/or orders@chateaud.com) to arrange for the return instructions.

Orders can only be cancelled prior to shipment. If an order is cancelled prior to shipment, we will refund your credit card account for the amount charged for the order.  We cannot accept any cancellations once your order has shipped, including wine that is ordered in error.