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Customer Service

Customer satisfaction is essential to our success and your feedback is invaluable. Your suggestions and desires very often result in quality improvements – and even new wines in the portfolio!

During office hours we can be reached via calling us at (707) 433-6992 or by emailing info@chateaud.com. If emailing, you can expect a response within 24 hours on a business day or 48 hours on weekends, but often much sooner. All submissions are reviewed directly by one of our owners and can result in an immediate response. Our Main Office is open: Monday – Thursday 8:00 AM – 4:30 PM and Friday from 8:00 AM – 3:00 PM (PST).